Terms and Conditions
1. Application Conditions
The identity and professionalism: The performer must provide accurate information (full name, ID card photo) and recent professional photos/videos that reflect their actual level.
Equipment:The applicant is required to own their own equipment and technical setups unless otherwise agreed.
Instant commitment: Once the performer accepts the booking through the platform, it is considered a binding contract that cannot be revoked except in cases of force majeure.
2. Platform Rights
Exclusive dealings: The performer is strictly prohibited from exchanging phone numbers or making agreements with the client "behind the platform" for any future bookings identified through Muzon. (In case of violation, they will be banned and fined).
Platform fee: An administrative fee of (20%) is charged from the total booking amount for marketing and organization.
Cancellation Policy: If the performer cancels the reservation less than (48 hours, for example) before the appointment, the platform has the right to deduct a financial penalty from their balance or prohibit them from appearing for a certain period as compensation for damaging the site's reputation.
Veto Right: The platform has the right to delete any profile that does not meet the required technical level or if customer complaints about it are repeated.
3. Applicant Rights
Payment Guarantee: The platform guarantees the user the collection of their full payment (after deducting the commission) within 72 working hours.
Logistical Support: Providing accurate details about the event location, arrival time, and the party responsible for receiving through the app.
Privacy: Not to use their personal data (such as phone number or address) except for technical coordination purposes only.
4. Applicant Duties
Appearance and Time: Commitment to the agreed attire (formal/casual) and to arrive at the event location at least 60 minutes before the scheduled time for necessary preparations and to ensure the quality of the event.
Professional Conduct: Commitment to public decency and not to request any additional amounts ("tip" or gratuity) from the client directly.
Availability Update: Commitment to update their "Appointment Calendar" on the site to ensure no booking conflicts occur.
Muzon has the right to modify these terms at any time, and the modifications become effective as soon as they are published on the site.The right to amend these terms at any time, and the amendments become effective as soon as they are published on the site.